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Terence B.

Customer Success - Technical Support Engineer at Hudson MX

Terence B. is a highly skilled technical support engineer currently working at Hudson MX, where responsibilities include building technology solutions for media buying and providing customer support through bug tracking and technical assistance. Prior experience includes roles as an application support specialist at AODocs, where Terence provided technical customer service, and as a client support engineer at Veristor Systems, which involved 24/7 application software support and proactive maintenance. Terence also served as a direct support professional at Devereux Advanced Behavioral Health, focusing on client care, and as a hardware technician at Materials in Motion, managing technical support and ticketing. Terence holds a Master of Science in Information Technology and a Bachelor's Degree in Psychology, both from Kennesaw State University.

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