Gabriella DOS SANTOS PEREIRA is an experienced ergonomist and UX designer currently working at Human Design Group since August 2016, where responsibilities include user needs analysis, protocol writing, and user journey mapping for projects such as a management tool for La Poste. Prior to this, Gabriella held internships at Orange and PEPSS, focusing on commercial activity diagnostics and user experimentation in the aeronautics field. Educational qualifications include a Master's degree in Ergonomics and Human Factors Engineering from Université Paris Cité and ongoing professional development in gamification and design thinking. Additional experience includes volunteer work with Secours Catholique and an internship at Pharmacie Piot.