Abha Muller

Enterprise Strategy Digital Transformation Lead Group CRM Data at Humana

Abha Muller has a diverse work experience, starting with their current role as the Enterprise Strategy & Digital Transformation Lead at Humana. In this role, they have worked on various aspects of Group CRM data, large group pipeline, and sales experience.

Before joining Humana, Abha worked at Deloitte as a Senior Consultant, specializing in Salesforce. Abha also held the role of Salesforce Consultant at Deloitte prior to becoming a Senior Consultant.

Abha's experience as a Salesforce.com Developer includes roles at Braintree, where they worked for a short period, and at Hollister Incorporated, where they were involved in CRM migration projects, integration with SAP CRM system, and supporting global CRM applications.

Prior to that, Abha worked at RR Donnelley as a Technical Analyst II, focusing on Salesforce development and customization. Abha also worked as a Salesforce Developer at Rasmussen Inc./Collegis Education, where they implemented enhancements and conducted testing for the SRM system.

Abha began their career as a Programmer Analyst at hiSoft U.S. IT Services and later worked as an Associate Consultant at EDL Consulting, specializing in BigMachines implementation and professional services.

During their internship at EBSCO Publishing, Abha developed an ASP .NET application for displaying search results in a customized pattern. Abha also gained experience as a Student Assistant at Binghamton University, providing technical support and assisting with computer infrastructure and software installation.

Overall, Abha Muller has extensive experience in Salesforce, CRM implementation, strategy, and digital transformation, spanning various industries and responsibilities.

Abha Muller's education history is as follows:

Abha Muller completed a Master of Science (MS) degree in Computer Science at Binghamton University from 2008 to 2010. Prior to that, they earned a Bachelor of Engineering (BE) degree in Computer Engineering from the University of Mumbai, graduating between 2003 and 2007. Abha Muller's high school education consists of attending Kendriya Vidyalaya from 2001 to 2003 and Naval Public School from 1994 to 2000, both focusing on the study of Science.

In addition to their formal education, Abha Muller holds various certifications. Abha obtained the Certified SAFe® 5 Product Owner/Product Manager certification from Scaled Agile, Inc. in April 2022. Abha also completed the Vlocity Platform Consultant certification from Vlocity in July 2020. Prior to that, they obtained the Salesforce Administrator certification from Salesforce in October 2016. In the same year, they also became a Certified Scrum Product Owner and a Certified Scrum Master through the Scrum Alliance. Abha Muller has additional certifications as a BigMachines Admin Yellow Belt and a Salesforce Developer (401), although the specific dates of these certifications are not provided.

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