Humana
Denisse Rivera has extensive experience at Humana, beginning in June 2006 as an Information Specialist in Quality Audit, where responsibilities included auditing claims and monitoring service quality. Throughout various roles, including PPI Analyst, Frontline Leader, Consultant, and Manager, Denisse successfully supervised teams ranging from four to seven analysts and managed special projects, consistently delivering results and reports to upper management. Since June 2012, Denisse has held the position of Data and Reporting Manager for Contestations and MSP/COB, supervising a team of eight professionals and utilizing Access for data queries and macros. Denisse holds a Bachelor's degree in Business Administration and Management from Universidad Interamericana, Bayamón, earned between 1999 and 2003.
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Humana
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For 50 years, Humana, headquartered in Louisville, Kentucky, has been an innovator with a commitment to service, health and wellness. Their focus on people, choice, engagement, and innovation guides their business practices and decision-making. In addition to group health plans, Humana's diverse lines of business work to serve all types of consumers. From families to seniors to military members to self-employed individuals, there is a plan to meet many unique needs.