Nally Dookwah-Abrams

Associate Director, Member Engagement, Operations & Strategy at Humana

Nally Dookwah-Abrams is an accomplished marketing and operations professional with extensive experience in member engagement and strategic marketing across various sectors. Currently serving as Associate Director of Member Engagement, Operations & Strategy at Humana since July 2019, Nally Dookwah-Abrams leads initiatives to enhance operational efficiencies and member experiences. Previously, Nally Dookwah-Abrams held multiple roles at Taylor and Francis / CRC Press, including Marketing Manager for Digital Products and Marketing Manager for Medicine, focusing on global marketing strategies and revenue generation. Nally Dookwah-Abrams also has experience as an Independent Consultant and served in leadership roles at CIGNA Group Insurance and CIGNA Dental, where Nally Dookwah-Abrams led marketing communications and product launches. Educational credentials include a BS in Business Administration from Nova Southeastern University and additional training from the Massachusetts Institute of Technology.

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