Juho Jaakkola

Juho Jaakkola has a solid background in customer service and help desk management, with extensive experience at HumanTouch, LLC since June 2016, where roles have included Help Desk Manager, Help Desk Deputy Manager, Help Desk Lead, and Customer Service Representative. Previously, Juho worked at ContactWorks from December 2014 to December 2015 as an Expert Agent, focusing on diagnosing network issues and providing solutions for customers. Juho also served as an Agent at iEnergizer from February 2014 to August 2014, assisting with product support and conducting quality assurance tests. Academic credentials include a degree from DeVry University, obtained between 2010 and 2013, and a high school diploma from Mill Creek High School, earned from 2006 to 2010.