Jelena Vrućinić

Jelena Vrućinić has a wealth of experience in customer success, programmatic, and client service roles. Jelena currently serves as the Head of Customer Success at Hunch, a position they have held since 2021. Prior to this, they were the Programmatic Lead at Energy Communications from 2019 to 2021. From 2014 to 2019, they worked at Sizmek in various roles, including Manager of the Customer Success Team, Programmatic Team Lead, and Programmatic Trading Specialist, where they were responsible for planning, executing, optimizing and analyzing Programmatic campaigns across several DSPs. From 2013 to 2014, they were the Client Service Manager at CMS Services Ltd., and from 2012 to 2013, they were an Intern at the National Tempus Office in Serbia.

Jelena Vrućinić obtained their Master's degree in International Relations and Affairs from the Faculty of Political Sciences between 2008 and 2012. Jelena has also obtained a number of certifications from various institutions, including Edge Academy Certified: Marketing Foundations from The Trade Desk in October 2020, The Fundamentals of Digital Marketing from Google in October 2019, Native Academy TripleLift from TripleLift in April 2017, Online Marketing Basics and Web Analytics Fundamentals from LinkedIn in October 2016, AdWords Fundamentals and Adwords Display Certification from Google in April 2018, AppNexus Platform Certificate: Buy-Side Essentials from AppNexus, MediaMath Platform Certified from MediaMath, Rocket Fuel DSP Accreditation from Rocket Fuel Inc., and Sizmek DSP Accreditation from Sizmek.