Melinda Keith

Melinda Keith is the Senior Director of Customer Support at Hunter Douglas, Inc., a position held since July 2016, where accountability includes developing and implementing support strategies for dealer, consumer, and technical support across North America, as well as managing multi-site contact centers to enhance staffing, service levels, and customer satisfaction. Prior to this role, Melinda served as Senior Director of Customer Satisfaction and Business Services at DIRECTV from October 2005 to June 2016. Melinda also held the position of Vice President of Client Relationship Management at INSTALLS inc from May 1997 to October 2005. Melinda holds a Bachelor of Arts degree in Communications from Augustana University in South Dakota.