Joyce Nenet Andrade

Senior Analyst at Hurix Digital

Joyce Nenet Andrade has a diverse work experience spanning multiple roles and companies. Joyce Nenet started their career at Sitel India Ltd in 2006, where they worked as a Sr. Customer Service Professional. In this role, they managed the E-Cable Ops Line of Business and a team of 10 executives, ensuring productivity and achieving key performance indicators. Joyce Nenet also handled escalation calls, provided updates to team members, and evaluated recorded calls.

In 2014, Joyce joined BDR Pharmaceuticals Int'l Pvt Ltd as an Administrative Assistant. Joyce Nenet'sresponsibilities included diary and workflow management, travel arrangements, reception and correspondence, general administration, and providing support to the professional staff of the department. Joyce Nenet also contributed to the development and maintenance of efficient office systems and processes.

Since 2015, Joyce has been working at HurixDigital. Joyce Nenet started as an Executive Assistant, providing secretarial and administrative support to senior management. Joyce Nenet'sduties included organizing meetings, taking minutes, answering and screening calls, maintaining office records, and managing travel arrangements. Joyce Nenet then progressed to the role of Senior Executive Management Information System, where they played a key role in managing and analyzing management information systems data. Currently, Joyce holds the position of Senior Analyst at HurixDigital.

Overall, Joyce Nenet Andrade's work experience demonstrates a strong background in customer service, administrative support, and management information systems.

Joyce Nenet Andrade completed a Bachelor's Degree in Commerce and Economics, Management and Related Support Services from Shridhar University, Pilani. This educational pursuit took place from 2011 to 2013. Prior to this, Joyce attended St. John The Evangelist High School from 1992 to 2002, where they completed their High School education. Additionally, they obtained certification in "The Fundamentals of Digital Marketing" from Google in April 2020.

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Timeline

  • Senior Analyst

    July, 2022 - present

  • Senior Executive Management Information System

    April, 2021

  • Executive Assistant

    February, 2015