Federico Giacobbe has extensive experience in IT support and management, currently serving as Help Desk Team Lead and Buenos Aires Office IT Specialist at Hy Cite Enterprises, LLC since November 2014. Responsibilities include on-site technical support and international service desk management. Previously, Federico worked at Stefanini IT Solutions from February 2010 to May 2014 as a Help Desk team leader, providing level 2 support for Petrobras service stations, managing servers, configurations, and access controls.
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