Darren Fisher

Darren Fisher currently serves as the Director of Customer Operations at The Hyde Group, a position held since January 2017, where responsibilities include overseeing service delivery to tenants and leaseholders while ensuring regulatory compliance and customer satisfaction. Previously, Darren held the role of Director of Customer Contact & Digital Services, providing leadership to the Core Operations function and implementing the customer strategy through innovative digital channels. Earlier career experience includes serving as Director of Revenue Control, managing revenue optimization for approximately 50,000 homes at The Hyde Group, and as Head of Leasehold and Service Charge at Metropolitan, where oversight included a team of 20 and significant financial responsibilities for 38,000 properties. Other roles include working as an Affordable Housing Consultant at Synergy Law and leading the Sales and New Business team at L&Q. Darren began the career as an Assistant Branch Manager at Travelcare.