Diego Guzman

Diego Guzman has worked in the customer service and operations industry since 2010. Diego began their career at Atento Centroamérica as an Operations Supervisor, Workforce Manager, Sales and Service Trainer, and Customer Service and Sales Representative. In 2014, they joined Xerox as a Front Line Manager - USCBO Originations and OTI Manager- Finance & Accounting. Theirroles at Xerox included people management, process tracking and policy compliance management, production and corporate reporting creation and revision, and employee engagement activities. In 2019, they moved to 24-7 Intouch as an Operations Manager, where they were responsible for directing and managing all operational activities pertaining to a specific program. Most recently, in 2021, they joined Marriott International as a Front Desk Operations Manager, where they were in charge of managing all the aspects of front desk operations and being a key person of reference to Marriott's guests and vendors. In 2022, they began their current role as a Customer Success Manager at Canary Technologies.

Diego Guzman attended Universidad Mariano Gálvez from 2011 to 2015, graduating with a Bachelor's Degree in Business Administration and Management, General. Diego then returned to the same university from 2016 to 2017, where they earned a Master of Business Administration (M.B.A.) in Business.