Jenny Young

Jenny Young has over 16 years of experience in the housing and customer service sectors. Currently serving as the Head of Technical and Customer at The Hyde Group since September 2009, Jenny excels in managing the defect process for new build properties and oversees a team of coordinators to ensure quality and efficiency. Prior to this role, Jenny held various positions at NatWest, including Customer Contact Centre Manager, Training and Quality Officer, Team Leader, and Senior Business Manager, demonstrating a strong background in customer service and management.