Amr Helmy

Amr Helmy is a seasoned professional with extensive experience in customer experience and service quality. Currently serving as Chief Customer Experience Officer at Hyde Park Developments since April 2023 and previously holding the position of Head of Customer Excellence at Emaar Misr, Helmy has successfully implemented customer excellence strategies and operational improvements across several organizations. Helmy's background includes roles such as Clients Relations Director at Palm Hills Developments and Customer Care & Investors Relations Director at Amer Group. Additionally, experience at Abu Dhabi Islamic Bank involved managing a team of project managers and enhancing service quality standards. Helmy began the career in customer service roles at OSN and Vodafone, showcasing a strong foundation in quality control and operational management. Amr Helmy holds a Bachelor’s degree in Law from Helwan University, Cairo.