Andrea Lagan

Andrea Lagan is an accomplished executive with extensive experience in operational and customer success leadership. Currently serving as Chief Operating Officer at Betterworks since January 2020, Lagan previously held similar roles at FinancialForce and Alfresco, where responsibilities included enhancing customer experience and operational efficiency. With a career that began at Oracle Corporation, Lagan has held various senior positions across notable companies such as RightNow, NetScout Systems, and Remedy, contributing to advancements in customer care and support operations. Lagan holds a degree from Western Michigan University, completed in 1988.