Steve Martens

Steve Martens is a seasoned automotive professional with extensive experience in customer experience and aftersales management. Since January 2016, Steve has been the General Manager Customer Experience at Hyundai Motor Company Australia, overseeing the National Customer Contact Centre, National Warranty department, and National Aftersales Training department. Previously, Steve held various roles including Senior Manager National Aftersales and Senior Manager Aftersales Training & Product Technical at Hyundai, and District Aftersales Manager at Honda Australia. Prior to those positions, Steve served as Regional Aftersales Manager at Audi Australia and Aftersales Field Manager at Mazda Australia. Steve began a career in the automotive industry as National Field Service & Training Manager at Motor Group Australia, specializing in the importation and engineering testing of vehicles. Steve's educational background includes studies at the Australian Institute of Business and the University of New England.