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Jeff Kline

Operations Manager at I T Concepts

Jeff Kline has a diverse range of work experience in the information technology field. Jeff currently holds the position of Operations Manager at IT Concepts, Inc, starting in May 2021.

Prior to their current role, Kline worked at Smartronix from 2012 to 2021. Jeff served as a Program Manager and was responsible for managing engineers, architects, project managers, and administrators within a multiple OS and multiple public/private cloud solution environment. Jeff also oversaw daily contract operations, including customer interaction, deliverable delivery, budget management, staffing, and vendor and partner management. Additionally, Kline worked as a Senior Engineer at Smartronix, where they were responsible for testing, documenting, and providing recommendations for security and configuration changes in the production environment.

Before their tenure at Smartronix, Kline worked at Dell Services Federal Government from 2010 to 2012. Jeff served as a Senior Manager, managing technical contracts related to IT engineering, service desk operations, and IT infrastructure management. Jeff also worked directly as a Senior Systems Engineer/Administrator when necessary.

From 2009 to 2012, Kline held the position of Program Manager/Senior Engineer at Dell Services Federal Government. In this role, they managed multiple IT services/support contracts, including tiered service desk support, systems administration, network administration, and information assurance.

Kline's work experience also includes roles at Perot Systems Government Services, QSS Group Inc (purchased by Perot Systems), Thomas & Herbert Consulting LLC, and QSS Group, Inc. These positions involved various responsibilities such as subject matter expertise, enterprise information technology leadership, systems operations management, and LAN analysis.

Furthermore, Kline has military experience as a Sergeant in the United States Marine Corps, where they supervised a team and maintained a network environment.

Overall, Jeff Kline has a strong background in managing IT contracts, overseeing operations, and providing technical expertise across different organizations.

Jeff Kline's education history includes obtaining a Bachelor of Science (BS) degree in Managing Information Systems from Park University, which they completed between 1997 and 2007. Additionally, they attended Strayer University briefly in 1998 but did not earn a degree or pursue a specific field of study during that time. Prior to their university education, Jeff obtained a Diploma in Vocational Drafting from Valley Forge between 1986 and 1990.

In terms of certifications, Jeff obtained the following: Security+ CE from COMPTIA in March 2008, ITIL v3 Foundations from EXIN in February 2008, MCSA from Microsoft in January 2008, MCSE from Microsoft in January 2008, MCTS Windows Vista Configuration from Microsoft in January 2008, MCP from Microsoft in October 1998, CISSP® - Certified Information Systems Security Professional from ISC²® in September 2012, and PMP from PMI in March 2009.

Based on the provided information, it can be concluded that Jeff Kline has a diverse educational background in information systems and has obtained various certifications to enhance their professional skills and qualifications.

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