Gayan de Silva

Gayan De Silva is an experienced National Service Level Manager specializing in motor and commercial claims within IAG since June 2017, with notable roles at CGU Broker and CGU Insurance. Gayan's responsibilities include managing teams, facilitating training, and ensuring process consistency through quality audits and issue management. Prior experience spans various positions at CGU Insurance, including roles in claims lodgement and management across commercial and personal lines, leading teams of up to 21 staff. Gayan holds a Bachelor of Engineering in Mechanical Engineering from Monash University and completed secondary education at Mazenod College.