Lissa Pritchard is currently the Head of Rapid Development at IAG Innovation, where they shape the future of customer experience across IAG’s airline brands through innovation. Previously, Lissa served as the Head of Digital Transformation at International Airlines Group (IAG), where they led significant projects including the integration of biometric boarding and the development of AI-driven flight booking solutions. Lissa's career began at British Airways, where they excelled in roles from Software Developer to Senior Information Technology Project Manager, implementing agile practices and managing diverse teams to enhance operational efficiency. Lissa holds a Bachelor of Science degree in Geography from the University of Sussex.
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