Laurencia Aude Inna Zoungrana

Laurencia Aude Inna ZOUNGRANA is an experienced IT support technician currently working at IAMGOLD Corporation since March 2020, with a concurrent position at IAMGOLD/Essakane since November 2019 as a Stagiaire Technicien Support IT. Key responsibilities include assisting users and managing IT incidents and service requests. Previous roles include an internship at ONATEL-SA focused on the implementation of a network intrusion detection system, and another at ONEA Burkina involving the setup of Windows Server 2016 and Active Directory deployment. Laurencia holds a Master I degree in Computer Networks and Multimedia from the Institut Supérieur de Technologies, as well as a Bachelor's degree in Computer Networks and Systems, and a Higher Technician diploma in Computer Networks and Telecommunications. Additionally, Laurencia is pursuing an Intermediate level English language certification at the American Language Center.