WB

William Bennett

Claims Services Support Analyst at IAT Insurance Group

William Bennett has a diverse work history spanning several industries. William currently works as a Claims Services Support Analyst at IAT Insurance Group since January 2022. Prior to that, they were a Customer Service Associate at Publix Super Markets from May 2019 to January 2022. William also worked as a Beer Explorer for All About Beer Magazine from August 2017 to November 2018, where they promoted craft breweries in grocery markets and provided samples and knowledge to customers. Additionally, William was a Route Driver for The Alexander Fruit Company from October 2017 to March 2018.

Their longest tenure was with Verizon Enterprise Solutions, where they worked as an Incident Management Specialist from June 2007 to April 2016. In this role, they handled customer incidents, documented and tracked troubles, and facilitated trouble resolution for customers. William demonstrated leadership skills and provided alternate solutions to resolve issues.

Before joining Verizon Enterprise Solutions, William worked at Verizon Business Markets as a Customer Service representative from April 1992 to June 2007. In this role, they addressed customer inquiries, utilized customer service call scripts, and provided accurate information to customers.

William Bennett attended Gardner-Webb University from 1985 to 1989, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a focus on Business Administration and Management, General.

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