Jon King is an accomplished operations executive with extensive experience in the call center industry. Currently serving as Senior Vice President Operations at ibex since June 2023, Jon has previously held key leadership positions at TaskUs, Alorica, Firstsource Solutions Limited, WDS (a Xerox Company), Aeqore, and Sitel. Notable achievements include quadrupling employee net promoter scores at TaskUs, managing a $100M business unit at Alorica, and leading successful operational turnarounds. Jon's expertise spans profitability enhancement, client relations, and start-up operations, consistently driving substantial growth and operational excellence throughout various organizations.
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