ibex. Pakistan
Mohammed Murad Faysal is a seasoned IT professional with extensive experience in managing IT services and infrastructure across multiple organizations. Currently serving as Senior Manager for IT Services at ibex since September 2018, Mohammed has led cost-saving initiatives resulting in over $200K in annual savings. Previous roles include IT Manager at TRG iSKY, where responsibilities encompassed IT infrastructure management across North America and Europe, and various positions at ibex, including Assistant Manager and System Administrator. Mohammed's career began as a System Engineer at TRG, and academic credentials include a Bachelor of Science in Computer Science from Karachi University and additional education in Web Engineering.
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ibex. Pakistan
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.