Erwin Bautista is a seasoned professional with extensive experience in customer service, technical support, and Salesforce consulting. Notably, Erwin served as a Team Leader at Jetstar Airways overseeing front line support and back office operations, and later managed a back office team for Liberty Power Corp at Infinit Outsourcing, Inc. Currently, Erwin holds the position of Salesforce Consultant at IBM, focusing on digital transformation projects for major financial institutions in the Philippines. Erwin's expertise includes Salesforce administration and training, complemented by a strong technical background from previous roles in companies such as TPG Telecom, Convergys, and IBM. Erwin is also a Trailhead Ranger, having pursued ongoing education in Salesforce since 2016, and holds a Bachelor of Science in Computer Science from the University of the Philippines.
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