Laurel Hanson

Client Services Team Lead at IC System

Laurel Hanson has a diverse work experience spanning various industries and roles. Laurel worked as a Client Services Team Lead and Client Services representative at IC System from November 2015 to the present. Prior to that, Laurel was the owner and designer at StoneWing Designs since January 1996, where they created unique jewelry and handled all aspects of the business, including marketing, sales, web development, and communications.

Laurel also worked at IC System Inc. from July 2008 to December 2010, where they served as a Business Analyst. In this role, they gathered and documented business requirements, worked with developers, managed priorities and timelines, and successfully completed system migration projects. Earlier in their career, Laurel worked as a Database Administrator and Senior Software Engineer at IC System Inc. from November 1998 to July 2008, where they managed database changes, backup routines, and resource allocations.

Before joining IC System Inc., Laurel worked as a Developer at BNSF Railway from May 1988 to October 1996, where they designed and supported relational database applications for the Finance and Accounting department. Prior to that, they served as a System Administrator at FMC from 1978 to 1988, managing a mid-tier data processing system and providing user support and training.

Throughout their career, Laurel has demonstrated expertise in project management, requirements analysis, database management, and quality assurance. Laurel possesses excellent organizational, analytic, written, and verbal communication skills and has experience in leadership and mentoring roles.

Laurel Hanson attended Century College from 1997 to 1998. The degree achieved and field of study pursued during this time is not specified. Laurel later obtained the National Career Readiness Certification - Platinum from Act Inc. in January 2015. In addition, Laurel has a certification from Watermark Learning, but the specific details are not provided.

Links

Timeline

  • Client Services Team Lead

    December, 2018 - present

  • Client Services

    November, 2015

  • Business Analyst

    July, 2008

  • Database Administrator And Sr Software Engineer

    November, 1998

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