Juan Carlos Naranjo - MBA serves as the Head of Customer Service at Qualtia since April 2024. Naranjo has extensive experience in operations and planning, previously holding key positions including Planning & Operations Control Director at Beliveo Corporation, where oversight included multiple departments and significant team development. Naranjo's consulting expertise was further demonstrated at CITRUS Co., and earlier roles at PepsiCo encompassed supply chain planning for major business units. Naranjo has also contributed to academia as a professor at ICAMI Centro de Formación y Perfeccionamiento Directivo and Tecnológico de Monterrey. Academic credentials include an Executive MBA from IPADE Business School and an Executive Education program at Stanford University focused on strategies and leadership in supply chains.
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