Krista Papac

Krista Papac is an experienced professional in the domain name industry, currently serving as a Complaints Officer at ICANN since May 2013, where responsibilities include addressing issues within the world's leading multi-stakeholder organization for Internet coordination. Prior to this role, Krista was the Director of Registry Services & Engagement at ICANN, and has also held positions such as President of Klear Policy & Consulting Services and Chief Strategy Officer at ARI Registry Services, where key responsibilities included strategic planning and policy development. Krista's early career features roles in business development and sales at companies like Iron Mountain, Xerox, MarkMonitor, and VeriSign, focusing on client acquisition, relationship management, and market strategy. Educational qualifications include an MBA from USC Marshall School of Business and a BS in Business Information Systems from the University of Phoenix.