Drew Neske

Helpdesk Lead / User Support Technician / Junior Systems Administrator at ICE Consulting - Managed IT & Cybersecurity for Life Sciences

Drew Neske has a diverse work experience spanning from 1999 to the present. Drew'smost recent position is as a Helpdesk Lead and User Support Technician at ICE Consulting, where they provide technical service and support to over 500 end-users and consistently achieves high customer satisfaction scores. Prior to that, they worked as a Desktop Services Analyst at CashEdge/Fiserv, providing support to 400 end-users worldwide. Drew also has experience as a Service Desk Lead at Brocade Communications, where they supervised and trained multiple technicians in a corporate environment. Additionally, they have held roles such as On-Site Service Desk Lead at Taos Mountain, Customer Service Associate at Network Management, and Multimedia Production Assistant at Sun Microsystems. Drew also has experience in systems management and administration, as well as technical support for web servers and PC desktops. Overall, Drew has a strong background in IT support and customer service.

Drew Neske attended Homestead High School from 1987 to 1991 and received a diploma in General studies.

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Previous companies

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Timeline

  • Helpdesk Lead / User Support Technician / Junior Systems Administrator

    September, 2019 - present

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