Patrick Gerz

Patrick Gerz is an experienced professional with a diverse background in technical support and quality assurance. Currently serving as a Quality Assurance Specialist at Gallup since March 2019, Patrick has been involved in creating and presenting test cases, conducting testing, filing bugs, and managing production releases. Prior to this role, Patrick worked as a Technical Support Analyst at Ellie Mae and an API Analyst at Shift4 Corporation, where responsibilities included providing technical advice to vendors and developers, assisting with Universal Translation Gateways installation, and managing escalated support issues. Earlier experience includes a role as a Merchant Technical Services Specialist at PayPal, focusing on merchant website integration of PayPal services, and a position as a Global Service Desk/RSA Administrator at Planet Consulting.