Andy Stuart

Andy Stuart currently serves as Customer Insight Manager at Iceland Foods, a position held since February 2023. Prior to this, Andy held roles at HSBC as Unsecured Acquisition Performance Manager and at M&S Bank for nearly two decades in various capacities, including CRM Commercialisation Manager and Resource Planning & MI Manager. At M&S Bank, Andy developed and implemented the CRM strategy, effectively managing a team of 30 analysts to enhance contact center operations and customer communications. Earlier experience includes working as a Planning Analyst at MBNA, focusing on contact center planning and management information.