Jake Booth

Customer Support Manager at Iceland Foods

Jake Booth is an experienced professional currently serving as Customer Support Manager at Iceland Foods since July 2025. Prior to this role, Jake held the position of Pricing Team Manager at Sykes Holiday Cottages from October 2018 to July 2025, where notable achievements included being named Company Line Manager of the Year in 2021 and a finalist for Employee of the Year in 2023. Jake successfully implemented new pricing strategies, supported team restructuring, and ensured high employee engagement. Previous roles include Market Pricing Specialist, Customer Service Representative at MicroPort CRM, and Sales Coordinator at Brakes UK. Jake holds a Bachelor of Arts in History from the University of Chester, earned in 2012.

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