James Tripp

James Tripp is a seasoned professional with extensive experience in digital and customer operations management. Currently serving as the National Senior Digital and Customer Operations Manager at Iceland Foods since January 2022, James Tripp is responsible for overseeing digital strategy development, operational efficiency, and customer experience. Prior to this role, James Tripp spent over 14 years at Sainsbury's, ascending through various positions including National Senior Operations Manager and Transformation Manager, where collaboration with senior leaders led to the development of customer-focused programs. James Tripp has also held roles such as Digital Retail Operations Manager and Groceries Online Manager, contributing significantly to sales efficiency and growth planning across store operations. James Tripp holds a Bachelor of Technology in Software Development from Saltash College.