Sylvia has served as Chief Customer Officer since March 2022. Sylvia rejoined Icelandair from technology company Origo where she served as Managing Director of Business Development and Marketing. Sylvia first joined Icelandair in 2018 and served as Director of Operations Support and later as Director of Network Planning & Scheduling. She worked at the energy company Landsvirkjun from 2015 as the Head of its Geothermal Department. Prior to that, Sylvia worked for Amazon in Europe for five years, first in operations and planning and then in the company's Kindle department where she was in charge of business intelligence, marketing and product development. Sylvia holds an M.Sc. degree in operational research from the London School of Economics and a B.Sc. degree in industrial engineering from the University of Iceland. Sylvia is Chairman of the board of IS Funds Ltd.
Current role