Jacqueline T.

Sr Customer Success Manager, Enterprise at iCIMS

Jacqueline T. has a diverse work experience spanning multiple industries. Jacqueline is currently working at iCIMS as a Sr Customer Success Manager, where they have been since February 2023. Prior to that, they worked at iCIMS as a Customer Success Manager from July 2021 to February 2023. Before joining iCIMS, Jacqueline co-founded RNK Running & Walking in June 2015 and is currently involved in buyer and marketing roles in the company. Jacqueline also worked at Adobe, where they held two roles - Enterprise Business Development in Strategic Retail Accounts from December 2020 to July 2021, and Commercial Business Development Representative in Marketo from May 2019 to December 2020. Jacqueline also has experience as a Marketing Coordinator and Account Manager at Premium Incentive Sales from August 2018 to February 2019, and as a Social Media Strategy Consultant at Jim Beam - Hornitos Tequila from January 2018 to June 2018. Before that, they worked as a Business Strategy Consultant at Global Livingston Institute from September 2017 to February 2018 and as a Lead Management Marketing Intern at Spectranetics from May 2017 to July 2017. Earlier in their career, Jacqueline held roles at American Recreation Products (American Rec) as an International Dealer Service Account Manager from July 2013 to May 2015, and as a Customer Service Representative from May 2012 to July 2013. Jacqueline also worked at Vail Resorts | Rock Resorts as a Vacation Coordinator from November 2011 to April 2012 and at Backroads as a Tour De Vita Camp Assistant for a short period in September 2011.

Jacqueline T. began their education journey in 2006 when they enrolled at Northern Arizona University. Jacqueline pursued a Bachelor of Science (BS) degree in Photography and Journalism, completing their studies in 2010. A few years later, in 2016, Jacqueline decided to further enhance their academic qualifications and enrolled at the University of Denver. Over the course of two years, they successfully obtained a Master of Business Administration (M.B.A.) degree with a focus on Marketing and Business Analytics in 2018.

Links

Timeline

  • Sr Customer Success Manager, Enterprise

    February, 2023 - present

  • Customer Success Manager Enterprise

    July, 2021