Siobhan Leonard has a strong background in technical and client services, business analysis, and helpdesk support. In their current role at ICIS, Siobhan identifies and proposes solutions on various platforms, conducts user acceptance testing, and manages solutions/process guidelines for the Customer Support team. Prior to this, Siobhan worked as a Senior Helpdesk Analyst at Securicor and as a Secretary/Marketing at WSP Group. Siobhan also has experience in sales support, secretarial work, and office administration from their previous roles at DIAL CONTRACTS LIMITED, Brown & Root, Leyland DAF Finance, and Kodak Processing. Overall, Siobhan possesses a diverse skill set and extensive experience in various industries.
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