Joana Teles

Joana Teles is an experienced professional currently serving as TMO Manager and Service Delivery Manager Associate at Fujitsu, with a concurrent role as Process Controller for UK&I at GDC, a Fujitsu preferred services supplier, since February 2017. Prior experience includes serving as Call Center Manager at Goldenergy from April 2016 to January 2017 and holding the position of Product Specialist/Training and Quality Management at Transcom from September 2003 to April 2016. Joana Teles is pursuing a Project Management Postgraduate Degree at Porto Business School and holds an ITIL 4 Certification from PeopleCert, in addition to a degree in Political Science and International Affairs from Universidade Lusiada Porto.