Kim Hedrick is a seasoned Customer Service Specialist with extensive experience in the field, currently serving at Iconex since January 2023 and at Liberty Greenleaf since January 2020. Previously, Kim worked at Tufco Technologies and Tufco Inc from March 2002 to January 2020, where responsibilities included managing key customer accounts and ensuring excellent service delivery through effective communication and issue resolution. Kim holds an Associate’s Degree in Accounting and Business/Management from Catawba Valley Community College, earned between 1988 and 1990.
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