Oliver Schramm is the Director of IT Operations at ICON plc, where they have contributed to global IT program leadership and strategic IT service management since 2016. With over ten years of experience in ITIL Service Management and a strong background in project management, Oliver is known for implementing service level agreements and enhancing customer experience through technology. Their extensive career includes previous roles such as Associate Director IT Operations and IT Projects and Innovation Manager, where they managed diverse teams and IT strategies across multiple regions. Oliver holds a Master's degree in IT Information Technology from Technische Hochschule Koblenz.
This person is not in the org chart
This person is not in any teams
This person is not in any offices