Client Services & Support
About
The Client Services & Support team at ICS is dedicated to ensuring a seamless and positive experience for clients throughout their journey with the company. This team manages client relationships, facilitates onboarding processes, and provides ongoing technical support and account management services, ensuring that clients receive tailored solutions that meet their IT needs effectively. They focus on enhancing client satisfaction and driving long-term partnerships by proactively addressing challenges and fostering clear communication.
Team members
Chad Sinnett
Account Manager
Clay Caldwell
Client Strategy Manager
Gaile Pranckevicius
Technical Account Manager
Greg Waite
Senior Account Manager
Jack Dowding
Technical Account Manager
Jayse Pacelli
Jr Client Onboarding Specialis...
Jeremy Arndt
Client Onboarding Manager
John Moniz
Technical Account Manager
Kat McKean
Client Experience Coordinator
Mike Steinsdoerfer
Technical Account Manager
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