Jessica Cato's work experience begins in 2015 with their roles at DISH Network. Jessica started as a Business Operations Specialist in February 2015 and moved on to become a Business Operations Analyst in September 2016. In May 2018, they transitioned to the position of Fraud Operations Analyst, where they focused on mitigating and detecting acquisition and account takeover fraud. Their responsibilities included using critical thinking and data analytics to identify and stop fraudulent activity, collaborating with cross-functional fraud teams, managing fraud-related projects, providing fraud reporting to the team and leadership, and maintaining relationships with fraud vendors. Jessica held this role until January 2021.
In January 2021, Jessica joined ID.me as a Security Fraud Intelligence Analyst. Jessica worked in this position until August 2021 when they were promoted to the role of Fraud Operations Manager. The specific responsibilities and duration of their role as Fraud Operations Manager are not provided.
Jessica Cato has a Master of Business Administration (MBA) degree from Colorado State University. Jessica also holds a Bachelor of Science (BS) degree in Psychology from the same university. In addition to their degrees, they have obtained several certifications, including "Excel: Advanced Formulas and Functions," "Excel Essential Training (Office 365/Microsoft 365)," and "SQL Essential Training." These certifications were obtained from LinkedIn in 2020.
August, 2021 - present
January, 2021