John Neddo

John Neddo has over a decade of experience in customer relations and service within the utility industry, currently serving as a Customer Relations Representative and Energy Advisor at Idaho Power since January 2010. Responsibilities include providing technical expertise, resolving complex customer issues, and educating customers on energy consumption and efficiency. Previous roles at Idaho Power include Customer Service Representative II and SAP System Tester, where John focused on billing and call center accuracy. Prior experience includes serving as a Forestry Technician and Wildland Firefighter with the US Forest Service, and a Sales Associate at Northwest River Supplies, Inc. John also completed a Bachelor's of Science in Communication Studies with emphases in Business and Spanish from the University of Idaho, along with a brief study at Universidad del País Vasco.