Chrystal B.

Chrystal B. has a diverse background in customer success and technical support roles, currently serving as a Customer Success Manager for Government at IdeaScale since April 2020. Prior experience includes positions as a Senior Technical Support Specialist at IdeaScale, Information Technology Help Desk Analyst at Hillwood Estate, Museum & Gardens, Support Analyst II at Oracle, and Installation Technician at Merchant Link. Chrystal's career began with IT admissions at Per Scholas and an educational journey at General Assembly. With a Bachelor's degree in Software Development and Security from the University of Maryland Global Campus and a CompTIA A+ Certification obtained through Per Scholas, Chrystal possesses a solid foundation in IT and customer service.