Ka Yi Ong

Ka Yi Ong is an accomplished IT Business Analyst with extensive experience in project management, currently facilitating a nationwide digital transformation project at The Software Practice Pte Ltd. Proficient in Agile methodologies, Ka Yi leads various Scrum events to enhance team performance and improve processes. Prior experience includes a role as a Data cum Business Analyst at the Ministry of Education, Singapore, where Ka Yi designed a framework for customer insights and optimised CRM strategies. Additional experience encompasses roles in software development and digital marketing, with a strong educational background in Information Systems from the National University of Singapore and Cyber Security from Nanyang Polytechnic.