Mahmoud Diab

Mahmoud Diab is an experienced IT professional with a Bachelor's Degree in Computer Science from October 6 University. Currently serving as a Senior IT Support Engineer at IDEMIA since August 2018, Mahmoud specializes in installing, configuring, troubleshooting, and maintaining IT hardware and software. Previously, Mahmoud worked as an IT Support Engineer at the Ministry of Education in Dubai, managing IT services across multiple physical sites and catering to over 2000 users. Prior roles include Senior IT Support Engineer at Al Mansour Holding Co., where responsibilities encompassed IT operations for a large supermarket chain, and Help Desk Specialist at Orascom Hotels & Development, providing first-level customer support for various IT issues.