Marc Charlotte Vale possesses extensive experience in customer success and technical roles within the financial technology sector. Currently serving as the Head of Customer Success for the Middle East and Africa at IDEMIA, Marc has previously held positions such as Global Service Delivery Manager and Head of Financial Institutions Technical Excellence Center (FITEC). Prior engagements include a Technical Consultant role at FutureCard, a Technical Product Engineer specializing in EMV and Smart Cards at Golden Chip Company, and a Development Manager position at DZCARD Philippines Inc. Early career experience includes serving as a Sr. Technical Support Assistant at Dell. Marc holds a Bachelor of Science degree in Computer Science from AMA University and has educational experience from ACLC College.
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