The Technical Support Team at IDERA is responsible for assisting customers in resolving technical issues related to IDERA's database management and data modeling tools. They provide expert guidance, troubleshoot problems, and ensure the optimal performance and security of data systems both in the cloud and on-premises. The team includes various roles from entry-level support to senior directors, ensuring comprehensive assistance and technical excellence.
Allen McClure
Senior Director Of Technical S...
Derek Wood
Senior Director Of Support Ope...
Don Nguyen
Technical Support Engineer - L...
Estefany B. Mejías P...
Technical Support Engineer L1
Ilyas Karim
Technical Support Agent
Keith Brosnahan
Technical Support Representati...
Mario Miguel Pernía ...
Technical Support Specialist
Mark Slavens
Technical Account Manager(key ...
Sarmad Riaz
Technical Support Engineer
Ty Mekonnen
Support Engineer
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