Andrea Chimenti

Andrea Chimenti has held various roles throughout their work experience. From 2020 to the present, they have been the Head of Customer Care at ID-ENTITY, where they are responsible for designing and implementing customer support activities to enhance customer loyalty and minimize service abandonment. Prior to this, from 2019 to 2020, they served as the CMO at NATURALE ITALIANO, focusing on promoting company activities and products in the international market. From 2017 to 2019, Andrea was the Head of Customer Office at webidoo, overseeing customer experience and risk management. Andrea also had a similar role as the Head of Customer Care at axélero from 2012 to 2017, where they were involved in planning and improving customer service processes. Andrea's work experience also includes roles such as Responsabile Recupero Crediti at axélero and Responsabile Consulenti del debito at B&P srl, where they focused on managing and controlling operational risks. Earlier in their career, they held positions at Oney SPA, Fastweb, CartaSi, Karl-Franzens-Universität Graz, and Hairdreams Haarhandels GmbH in various capacities.

Andrea Chimenti studied at Università degli Studi Karl Franz Josef in Graz, Austria from 1999 to 2003. The field of study was Tedesco economico-commerciale e del linguaggio legal-istituzionale.