Akbar Zaki

Akbar Zaki is an experienced professional in workforce planning and analytics with a strong background in various managerial roles. Currently serving as the Director of Product Implementation for Medicare and Commercial at IEHP since October 2016, Akbar Zaki also held the position of Call Center Workforce Manager at the same organization. Previous experience includes roles as a Senior Forecaster/Operations Analyst at AAA Auto Club South, Workforce Planning Manager at Thrive Market, and Strategic Workforce Planning and Analytics Manager at Viking Cruises. Earlier in the career, Akbar Zaki was a Sales Manager at Answer Financial. Educational qualifications include a Master of Public Health with a focus on Informatics from Capella University, expected to complete in July 2024, and a Bachelor of Science in Information Technology from California State University, Northridge.