Diego Alonso Valdivieso

Diego Alonso Valdivieso has a diverse work experience spanning multiple industries. Diego is currently the Head of Customer Success at ifeel, where they have been since February 2022. Prior to this role, they worked as a Customer Success Manager at ifeel from May 2021 to February 2022. Before joining ifeel, Diego worked as a Strategic Account Specialist at ABBEYMEDIA SL from February 2021 to May 2021.

Diego also has experience in the automotive industry, having worked at Tesla as an Inside Sales / Delivery Advisor from December 2018 to December 2020. In this role, they were involved in various aspects of the sales process and worked closely with different departments within the company.

Diego also worked at Silicon Power as an Inside Sales + Ecommerce specialist from March 2018 to October 2018. In this role, they were responsible for product distribution, managing international B2B contacts, and handling ecommerce accounts.

Before their roles in the automotive and technology sectors, Diego worked at Merck Group as a Business Process Specialist from July 2017 to October 2017, and as a Commercial Service Specialist for the Spanish, Portuguese, UK, and Irish markets from February 2016 to July 2017. Diego also gained experience as an Assistant Brand Manager at Opel, a subsidiary of General Motors, from January 2015 to July 2015.

Diego started their career at AEA, the Spanish Association of Advertisers, where they worked as an Administrative Assistant from 2011 to 2014. Diego also briefly worked as an Assistant in the Digital Marketing Department at Equmedia in July 2013.

Through their various roles, Diego has gained experience in customer success, sales, account management, and business process management. Diego has demonstrated the ability to work in diverse industries and adapt to different responsibilities and challenges.

Diego Alonso Valdivieso's education history begins in 2010 when they enrolled in Universidad Carlos III de Madrid, where they pursued their Bachelor of Business Administration (BBA) degree. Diego completed their undergraduate studies in 2014. During this time, they also obtained a Certificate in Advanced English from Cambridge English Language Assessment in May 2014.

In 2013, Diego furthered their education by attending the University of Applied Sciences and Arts Northwestern Switzerland FHNW. Diego pursued a Bachelor of Business Administration degree, although the field of study is not specified. Their studies at FHNW concluded in 2014.

Following their completion of the BBA programs, Diego continued their education in 2014 at MSMK, where they pursued a Master of Business Administration (MBA) degree with a focus on Marketing. Diego finished their MBA studies in 2015.

To complement their academic qualifications, Diego also obtained additional certifications. In July 2017, they received a Lean Six Sigma Yellow Belt Certification from the Lean Six Sigma Institute LLC. Additionally, Diego obtained two qualifications from LinkedIn; one in February 2022 titled "Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)", and another in the same month titled "Sales: Customer Success."