Account Manager

About Us:  

We at iGaming Platform (IGP) are all about positive attitude! We have a high-energy atmosphere, and we love to encourage one another. We don't avoid challenges; rather, we embrace them as opportunities to grow and learn. We want people to take the action and lead by example. In everything we do, we constantly aim for excellence by going above and beyond. Our values demonstrate our commitment to establishing a welcoming and rewarding workplace where everyone may thrive and significantly impact the industry. Come and be a part of our inspiring team by joining us! 

About the role:

As we continue to enhance our current product offerings and explore new business opportunities, we are looking for a new Account Manager for our commercial team. The core responsibility of our newly formed Account Management team will be to transform new business deals into enduring partnerships. We are on the lookout for a proactive and results-driven Account Manager who excels at fostering client relationships and achieving KPIs. 

What You’ll Do:  

• Act as the primary point of contact for our iGaming clients, building and maintaining strong relationships with them.

• Understand and communicate the technical and commercial aspects of our products and services to clients.

• Provide support to clients and ensure that their needs are met promptly and effectively.

• Work closely with internal teams to ensure that client needs are met and that projects are delivered on time and to specification.

• Provide regular reports and updates to clients, and to the head of account management on account status and KPIs

• Identify opportunities for upselling and cross-selling our products and services to existing clients.

• Stay up-to-date with industry trends and developments, and provide guidance and advice to clients on how to leverage them to achieve their goals.

About You:

• At least 6 months to 2 years of experience in delivering exceptional customer service and B2B account management within the iGaming industry in a previous role is mandatory.

• Fluency in English and Spanish and/or Portuguese is strongly recommended.

• Must be based already in Malta

• A commercial and strategic mindset, along with a strong motivation to achieve KPIs.

• You are a tech-savvy individual with proficiency in Microsoft Suite and experience with Atlassian suite (or similar systems), coupled with excellent administrative skills.

• A professional and responsible approach to work.

• Ability to work independently and proactively while also thriving in a team environment.

What We Offer:  

• Enjoy the best of both worlds with our hybrid work, which provides flexibility and freedom while maintaining a strong team connection

• Live a balanced and healthy lifestyle with the help of our wellness allowance

• Enjoy the flexibility of remote work from abroad for up to 20 days per year

• Enjoy delicious meals regularly with our office lunches and, socialize with your co-workers

• Stay fuelled throughout the day with our regular breakfast snacks

• Satisfy your cravings with our monthly Wolt credits, which can be used at a wide variety of restaurants

• Along with private health insurance, we offer free eye-sight tests

• Never stress about finding a parking spot again with our private parking options

• Enjoy our employee exclusive discounts around various eateries

At iGaming Platform, diversity is a vital value, and we actively work to ensure equity in our hiring processes. Without exhibiting any bias against candidates for any legally protected reason, it is our commitment to evaluate candidates based solely on their skills and abilities. Each candidate is respected and truly valued for who they are. 

Visit our website, www.igamingplatform.com, or any of our social media platforms to learn more about us and get a taste of our culture:

• LinkedIn
• Instagram